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Service & Maintenance
The Steam Clean feature (not applicable on all models) offers a chemical free and time saving method to assist in the routine cleaning of light soils on the oven bottom.
For heavier baked on soils, we recommend using the Self Clean feature. If your appliance is equipped with the Steam Clean feature, your Owner’s Manual will provide important information.
To set a Steam Clean cycle:Remove all racks and oven accessories.Scrape or wipe loose debris and grease from the oven bottom.
Pour 1 cup of water onto the oven bottom and close the oven door. (Image available in Owner’s manual)
Press Steam Clean. Press either the up or down arrow to activate. “St Cn” will appear in your range display. The time remaining in the Steam Clean cycle is shown in the display.
Do not open the door during this team. If door is open while in steam clean (d-O) will appear in the display. Opening the door during Steam Clean will prevent the water from reaching the temperature needed to clean.
Some condensation or water vapor may appear close to the oven vent or oven door glass during the cycle and this is normal.
When the steam clean cycle is complete, an alert will sound and the END message will show in the display. Press OFF to return to the clock.Take care opening the door when the steam clean is finished. Stand to the side of the oven out of the way of escaping vapor.
Wipe oven cavity and bottom immediately after the cycle is complete. You may want to place a paper towel or cloth in front of the oven to capture any water that may spill while wiping.
Your oven door gasket may become damp but do not wipe dry. Press OFF to stop Steam cleaning at any time during the cycle.
Your appliance may be equipped with the ability to Lock the oven door and display controls.
To set the oven Lock feature (instructions may vary by model – check your Owner’s Manual for more details):
Press OFF and hold for 6 seconds. Lock will appear in the display, the door locked indicator light will flash, and the door lock will begin to close.
Allow about 15 seconds for the oven door to lock.
Once the oven is locked, the current time of day will appear in the display.
To cancel the oven Lock feature, press Off and hold for 6 seconds. The control will unlock the oven door and resume normal operations.
You may be surprised to learn your bakeware can impact your baking results. By using the proper rack position, you can improve your baking results - - especially if you are baking on multiple racks.
Your Owner’s Manual has great tips and tricks to optimize your baking performance and recommended rack positions based on food type.
For more information or tips to try, review the “Before You Call” section of your Owner’s Manual if you are experiencing any issues with your baking performance.
Setting the humidity control on your crisper drawers is not hard but we often forget what the best setting is based on the food type. Here are some helpful tips:
Most refrigerators are designed to perform in ambient temperatures between 45˚ F (7˚ C) and 110˚ F (43˚ C) to ensure optimal performance. However, since models can vary, please reference your Use & Care Manual.
Convection Roast is best for cooking tender cuts of beef, lamb, pork, and poultry. Use this mode when cooking speed is desired. Convection roasting gently browns the exterior and seals in the juices.
For Convection Roast:
Preheating is not necessary when roasting foods using Convect Roast.
Since Convect Roast cooks faster, reduce cook times by 25% from the recommended time on your recipe.
You will need to check your food at that time and determine if additional time is needed. It is recommended that you do not cover foods when dry roasting since this may prevent the meat from browning properly.
To set the oven for CONVECT ROAST:
Please reference your Owner’s Manual for additional convection roasting tips and information. Convection Roast is not available on all models
Crispy food needs enough oil to bind batters and coatings, but not too much or you'll end up with soggy results.
If the food has a crumbly or floury outside texture, try spraying it with a little bit more oil.
If you're making air fried food from scratch, spray your homemade items with a light coating of oil (too much and the food won't get crispy) and arrange foods so the hot air circulates around each piece as much as possible.
For descriptions of each cycle settings and options…and when best to use, check out your Owner’s manual for more information.
Always remember to check that the lint filter is clean and in place! Load items loosely. The average wet load will fill the dryer drum 1/3 to 1/2 full. Items need room to tumble freely for even drying and less wrinkling.
TIP: If drying a single large or bulky item, such as a comforter, remove the item part way through the cycle and turn it “inside out” to maximize drying effectiveness. Place the item back in the dryer and re-start cycle. You will also easily find solutions to common drying inquiries such as piling, shrinking and wrinkling.
Yes. All of our over-the-range (OTR) microwaves are certified by Underwriters Laboratories for use over a gas range.
On the sign-in screen in your mobile app, simply click on the “Forgot Password” button. You will be prompted to enter your email address and then you will be sent a link to reset your password.
If you are on the legacy Frigidaire Smart App, you will need to migrate to the new and improved Frigidaire 2.0 App. Impacted consumers should have received an email with a password reset link. Check your spam folder if you did not receive this.
Frigidaire High-Efficiency Laundry Centers use less water and energy by incorporating elements such as low-profile agitators and sensory technology.
When your iron is in the standby safety mode, simply press one of the fabric selector buttons (+/-) to start using it again.
Yes, your iron can be used for vertical steaming. Just please don’t steam clothes while they are being worn by someone.
Yes, you can! Detergent Boosters or enzyme products may be added with your detergent.
If you have a Ready Steam Dryer, its advanced technology will remove wrinkles and freshen clothes.
You can also select the "Add Steam” option with many cycles. Depending on your model, you may want to use the “Wrinkle Release” or “Extended Tumble” options.
In general, for best results when drying your clothes, follow these simple steps:
To remove wrinkles from clean, dry clothes, select “Instant Refresh” cycle (available on some models) or tumble them on low heat for 10 or 15 minutes.
When using fabric softener / dryer sheets, please refer to your Complete Owner’s Guide (not recommended with steam options).
Simply follow the instructions in the email and click the links that apply to you. You should receive emails notifying you of the steps required for this action. Check your spam filter and add Frigidaire Appliances to your safe sender list if you aren’t seeing them. You can also follow the steps below.
A few tips to help you:
Download the Frigidaire 2.0 App on your Apple or Android phone
NOTE: If you are an Android user, we recommend turning your unit on for 24 hours before you download the new app and connect.
Yes, if power is lost to the entire house, your router will be disconnected from the internet as well, thus disconnecting the connection to your appliance. The good news is that as soon as power is restored, the appliance should re-connect and function normally without user intervention. This may take up to a minute. You may receive a “lost connection” notification in the Frigidaire 2.0 app.
The network signal from your Frigidaire connected appliance will not have browsing capability, so some phones may be hesitant to connect to it or alert you that it is not connected to the internet. This is normal and you should be able to move forward.
If the phone does not stay connected to the network, try checking your network settings for features like “Smart Network Switch”, “switch to mobile data” or “avoid weak networks”. If these features are active, they may impede the connection and should be temporarily turned off.
Apple, the Apple logo and iPhone are trademarks of Apple Inc. registered in the U.S. and other countries. App store is a service mark of Apple Inc. Google Play is a trademark of Google Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Proper air flow into the air conditioner is essential for performance and safe operation. Under no circumstances should you block or cover any exterior or interior vents of the unit.
In general, your iron will heat up in about two minutes. The “Wait” and “Ready” indicators will let you know when your iron has reached the appropriate temperature for the fabric type you selected.
The Frigidaire 2.0 app is free! Standard text rates may apply if you opt to receive text message notifications.
If your microwave model has a glass tray or turn table, then follow the instructions printed on the popcorn label and place the bag on the turn table.
In some instances, if you have a metal turn table (instead of glass), you do need to set the popcorn bag on a popcorn/bacon plate.
This plate will lift the popcorn bag off of the microwave’s metal turntable, which can otherwise interfere with the metal contained in the popcorn bag.
Yes, you can!
If using liquid bleach – add the bleach to the compartment located in the left front corner under the washer lid and then add 1 cup of water to flush the dispenser.
It is not recommended to put powdered bleach in the bleach compartment but rather add it directly to the wash tub BEFORE adding your laundry.
Frigidaire Dryers have amazing features that allow you to effortlessly keep up with your family’s wardrobe changes. The large capacity and fast dry times of our newer models save on energy use and time.
We strongly recommend that you use HE-rated detergent. Frigidaire Laundry Centers are High Efficiency machines that use significantly less water than traditional washing machines. HE- rated detergents are designed for lower water levels.
When this feature is on, the electronic air purifier is energized to remove pollen and impurities from the air. To cancel this feature, press the Clean Air button.
Check that you have selected the appropriate temperature setting for your load. Check that you dryer has proper ventilation.
Please refer to the installation instructions for further information.
If water is leaking from your washer, check the list below:
Is the drain clogged?
If so, it will need to be cleaned; you may need to contact a plumber.
Is the drain hose restricted or out of the standpipe?
If it is out of the standpipe, you will need to secure it. You can do this by bending the end to form a hook, placing the hooked end into the standpipe, and tying the hose to the standpipe or a faucet with a cable tie (one was supplied with the washer), strong filament tape or duct tape.
Are the fill-hose connections loose or cross-threaded at the faucet or washer?
Check by realigning the threads, make sure that the rubber sealing washers are in good shape and seated properly, and tighten the hose connections. If they are loose, you might need to reinstall or replace the rubber sealing washers.
Are you using a non-high-efficiency detergent or too much detergent or do you have soft water?
Using a non-high-efficiency detergent or using too much detergent in soft water can cause suds to overflow the washer. This may seem like a leak if the suds flow or drip onto the floor.
To avoid this, use an high-efficiency detergent, and reduce the amount of detergent you use if your water is soft. If you are unable to resolve an issue or need more information, please contact us.
It is a professional term rating an air conditioner. BTU stands for British Thermal Unit - the quantity of heat required to raise the temperature of one pound of water one degrees Fahrenheit.
The higher the BTU the larger space the room air conditioner will cool.
The size of the window unit needed will depend on the size of the room you wish to cool. To determine which size you need, measure the width of the room by the length and multiply those numbers together to determine the square footage.
Products that are ENERGY STAR® qualified are equivalent to or better than standard products, with one important difference: they use less energy. To earn the ENERGY STAR® rating, products must meet strict energy efficiency criteria. Because they use less energy, these products save money on your electricity bill and help protect the environment by reducing harmful emissions from power plants. Plus, you get all of the features and quality you expect.
For more information, see: ENERGY STAR Canada
For all new ENERGY STAR products the EPA has regulated that all ENERGY STAR air conditioners must be factory set to Energy Saver (Econ) mode.
If you turn the room air conditioner off in cool mode, and restart the unit it will default back into Energy Saver mode.
You may select out of Energy Saver mode by selecting the mode button, however we recommend using the feature to help save energy.
Absolutely! You can download the Frigidaire 2.0 app to multiple devices in the same household. However, you will need to use the same email and password to log in.
If your Frigidaire Laundry Center was recently installed, here are few things to note:
Specifically for gas models, make sure the gas supply valve is open and the dryer has enough air supply to support the burner flame.
Electric models should be connected a 240 volt circuit. If your electric dryer is connected to a 208 volt circuit, your drying times will be increased 20%.
Check your installation instructions for more information.
Additional tips to try:
Check that you have selected the appropriate temperature setting for your load. If you load is too big, it will take longer for your clothes to dry.
Check that your dryer has proper ventilation.Clean the lint filter after every use. Do not use the dryer on your laundry center if the lint filter is blocked, damaged or missing.
Ensure the exhaust duct is not restricted. Make sure to leave room for the items in the dryer to tumble freely so you can avoid damp areas on your clothing. It’s recommended to fill the drum 1/3 to ½ full. This also helps reduce wrinkling.
Drying times may also be increased in areas with high humidity.
If you are unable to resolve an issue or need more information, please contact us.
There are few items to check if you experience drainage issues with your Frigidaire Top Load washer especially if it was recently installed.
Check the drain hose – if it’s kinked, straighten it to improve the water flow to the drain.Be sure the drain is clear and not clogged.
The standpipe cannot be more than 96 inches high.If the drain hose has been taped (or sealed) into the standpipe, the seal should not be completely tight because the standpipe requires air for proper draining.
You may need to remove some of the tape on the seal to make an air path.Make sure the drain hose isn’t fitted too tightly in the standpipe.
The standpipe needs to be at least 1 ¼ inches in diameter.If you suspect your pump is clogged – you may need to contact service.
Did you know…using too much laundry detergent can inhibit draining? Always use the recommended amount of detergent and do not fill any compartment in your dispenser beyond the maximum amount line.
It is normal for you to hear the water filling in your dishwasher along with water circulating and the motor running. If you hear a knocking or banging sound, check to ensure you do not have dish, pot, pan, or utensil causing the spray arm to circulate improperly.
For models equipped with the fan-assisted Even Dry or Perfect Dry system, it's normal to hear the fan operate at various times during the cycles.
If you plan to store the air conditioner during the winter, remove it carefully from the window according to the installation instructions. Cover it with plastic or return it to its original carton.
NOTE: To prevent rust or electrical connections from being damaged, store air conditioner in an upright position and a dry place.
Some noises are perfectly normal with your Frigidaire Laundry Center.
When the lid lock becomes engaged or disengaged, you will hear a double click sound – just locking the lid.Heavier loads occasionally cause a thumping sound at the beginning of the spin cycle – no worries!
Check for belt buckles or other fasteners on clothing items being washed or dried that may cause rattling or clanking sounds.
TIP: Fasten these items or turn your clothing inside out to reduce sounds.Check the pockets! Rattling and clanking can also be caused by loose or foreign objects such as coins in the washer tub or dryer drum.Simply stop the washer or dryer and check for any objects.
If you don’t find anything and the noises continue, try running an empty load to see if the noise persists. This will allow you to determine if the noise is coming from the washer, dryer or an article of clothing.
Specifically for your dryer:
The dryer drum is supported by a set of suspension rollers. At times there may be a thumping or rolling sound when the dryer starts. This may happen if the dryer has not been in use for a period time, or after a heavy load has remained in the dryer drum for an extended period time.
The noise should go away as the dryer operates. Your dryer is equipped with a high volume air handling system. In some cases there may be sounds associated with air movement throughout the dryer, including the air duct, blower, and exhaust system.
This is normal and can vary with the load size.
Once you have loaded your washer and closed the lid, press the POWER button to turn on your appliance.
Then, turn the cycle selector in either direction to scroll to your desired cycle. In some models the indicator for your selected cycle will be illuminated. Based on the cycle selected, the estimated cycle time, wash temperature, soil level and options associated with the cycle chosen may also illuminate.
After making your selections, press START to begin.
In most models:
To change your cycle, settings or options once the load has started, you will need to press the POWER button before selecting new ones.
Simply turning the cycle selector will not change the selection. If changes are attempted after the cycle starts, the lights will flash and a signal will beep.
TIP: For descriptions of each cycle, setting and option…and when best to use, check out your Owner’s manual for more information.
Belt buckles or other metal fasteners on items being dried may cause rattling or clanking sounds. You can fasten these items or turn garments inside out to reduce the sounds.
Rattling or clanking sounds may also be caused by foreign objects (such as coins) in the drum.
If you think this is the issue, stop the dryer and check for any objects in the drum. If none are present and the sounds continue, we recommend running an empty load to see if the noise continues.
This will allow you to determine if the noise is coming from the unit or an article that was being dried. If the noise is still present during the empty load, please contact us.
The normal operating sounds of a dryer are listed in your Complete Owner’s Guide and include:
If you are unable to resolve an issue or need more information, please contact us.
If your load is out of balance, it may prevent the washer from spinning.
Rearrange the items in your load to allow proper spinning, possibly adding one or two similar items to help balance the load.
A If the load is comprised of items that cannot be distributed around the drum, such as a single pillow or stuffed animal, the washer will not spin.
Additional items will need to be added to the unit to better balance the weight of the load. A If you are unable to resolve an issue or need more information, please contact us.
If your dryer isn’t operating, it might be because:
The motor is overheated. Overloading the dryer can cause its motor to overheat. If this is the case, allow the motor to cool down for 30 minutes.
You might need to reduce the size of the load—the average washer load will fill the dryer drum 1/3 to 1/2 full. If letting the motor cool down and reducing the load size does not resolve the issue, contact your authorized service provider.
The thermal limiter switch is activated. On electric dryers, a thermal limiter switch automatically turns off the motor in the unlikely event of an overheated situation. If this is the case, you’ll need to contact a service provider to replace the thermal limiter switch.
If you are unable to resolve an issue or need more information, please contact us.
Unlike other metal objects, the metal rack included with your microwave is specially designed for safe use. The design takes into account the pattern of microwaves to prevent arching and sparks.
For example: The plastic spacers which hold the rack in place are engineered to keep it from arching against the microwave’s sides. The rack’s tines and outer edges are engineered to form a fully enclosed object, avoiding the open ends that lead to arching.
No other metal objects, including pans, utensils, etc. are approved for use inside a microwave.
Frigidaire Laundry Centers have low-profile agitators that clean laundry in a different way than traditional washing machines.
These high performance washers are designed to use less water and energy while being gentle on your clothes. The low profile agitators also free up space for larger loads, making it easier to add and remove laundry.
Of course!
You can use fabric softener with your laundry center by following these simple steps:If your laundry center is equipped with a dispenser, add the fabric softener into the dispenser compartment labeled Fabric Softener and select the Fabric Softener button.
If you do not have a dispenser, you can
1) add diluted fabric softener to the final rinse or
2) use a fabric softener dispensing ball.If you choose to use other wash products such as water conditioners, detergent boosters, and enzyme products – just simply place them directly in the wash tub with your detergent BEFORE adding your laundry.
Always refer to your detergent and/or bleach manufacturer’s instructions for proper dosage.
For descriptions of each cycle settings and options…and when best to use, check out your Owner’s manual for more information.
You will also easily find stain removal suggestions and solutions to common washing inquiries such as residue, wrinkling, etc...
There are two types of dishwasher control panels: integrated controls and front controls.Integrated controls are located on the top lip of the door and are hidden when the door is closed.
You simply choose your wash and dry settings using these controls, push start, and close the door. Any illuminated controls will dim and the dishwasher cycle will start.Controls on the front of a dishwasher are visible when the door is closed. You can see them throughout the wash cycle.
Air Fry uses really hot air to cook food fast and make it crunchy.
Although Air Fry uses hot air to cook, remember that you are still frying your food so it gets crispy!
When some high-fat or greasy foods (like fresh wings) meet that hot air inside an oven, some smoke is normal.
If Air Fry is making a lot of smoke, try these tips:
When using the Air Fry Tray, put a baking sheet on a rack or two below the Air Fry Tray. This keeps drips and crumbs from landing on the oven bottom, where they can burn and create smoke.
For additional protection, place some foil-lined parchment paper on the baking sheet. Parchment paper traps oil and keeps it from smoking.
Use cooking oils that can stand up to a high temperature like avocado, grapeseed, and peanut oils. Cooking sprays made from these oils are available at the grocery store.
Keep foil, parchment paper, and bakeware of the bottom of the oven. The oven bottom needs to stay clear so air can circulate.
Don’t overcrowd the food on your baking sheet or on the Air Fry Tray. If air can’t circulate around each item, the cooking and crisping process may slow down and allow more grease to settle or drip.
If your catch-tray is smoking, try placing parchment paper on it to hold grease.
For extra-moist foods, you may have to use more. It’s worth it!
Some foods, like fresh wings and some vegetables, have a lot of moisture and may drip more than you expect.
For items that might drip, use a pan with low sides if you’re not using an Air Fry Tray.Air Fry uses superheated air, so if your oven bottom already has drips or crumbs on it (it happens!), those can smoke.
Keep your oven bottom clean.If you have an oven vent, use it when cooking with Air Fry, like you would when using the cooktop.
For best results, use a high-efficiency detergent because they are designed for top load washers like yours, which use less water.
High-efficiency detergents are also formulated to reduce soap suds and ensure proper cleaning.
Non high-efficiency detergents may cause excessive soap suds and result in detergent residue on your clothing at the end of the cycle.
For powder detergent:
Remove the Main Wash - Liquid Only cup from your dispenser and add the powder detergent directly to the Main Wash detergent chamber.
For liquid detergent: Add the detergent to the Main Wash – Liquid Only cup in your dispenser. Do not exceed the MAX fill line.
For detergent packs: Place the pack directly into the washer tub BEFORE placing your laundry into the washer. This will help mix the detergent into the water. Do not place the pack in the detergent dispenser as the gel coating may cause the detergent drawer to become clogged.
NOTE: Follow the detergent manufacturer’s directions. The amount required depends on the type of detergent, load size and soil level, and water hardness.
For best results, use a high-efficiency detergent because they are designed for Frigidaire Laundry Centers like yours, which use less water.
They are also formulated to reduce soap suds and ensure proper cleaning.
For powder, liquid, or detergent packs -
Simply, add your detergent directly into the wash tub BEFORE adding your laundry – this will help mix the detergent into the water. The amount of detergent depends on the type of detergent you are using, load size, and water hardness.
If using liquid bleach - add the bleach to the compartment located in the left front corner under the washer lid and then add 1 cup of water to flush the dispenser. It is not recommended to put powdered bleach in the bleach compartment but rather add it directly to the wash tub BEFORE adding your laundry.
You can use fabric softener with your laundry center by following these simple steps:
If your laundry center is equipped with a dispenser, add the fabric softener into the dispenser compartment labeled Fabric Softener and select the Fabric Softener button.
If you do not have a dispenser, you can
1) add diluted fabric softener to the final rinse or
2) use a fabric softener dispensing ball.
If you choose to use other wash products such as water conditioners, detergent boosters, and enzyme products – just simply place them directly in the wash tub with your detergent BEFORE adding your laundry.
Always refer to your detergent and/or bleach manufacturer’s instructions for proper dosage.
The cookware material can impact how evenly and quickly heat is transferred from the surface element on your ceramic / glass cooktop to the bottom of the cookware.
Here are some helpful tips regarding the most popular cookware materials:
We recommend you use the self-clean function once a month.
High-efficiency washers are designed to use less water and energy.
It is perfectly normal for the water level to appear lower than what you may have experienced with an older top load washer.
Most Frigidaire Top Load Washers rely on sensory technology and will determine the proper water level for each load – water will enter the tub once the sensory cycle is complete (this may take a few minutes).
For laundry loads needing extra water, some Frigidaire Top Washers have the Max Fill feature.
Pressing the Max Fill button adds the maximum amount of water possible, and will increase the duration of the cycle time. The Max Fill feature is not recommended for regular day-to-day use but more on an as needed basis.
Features and appearances of racks may vary by model so please reference your Owner’s Manual.
However, here are some helpful tips:
The upper rack is designed for flexibility in loading a wide variety of items including cups, glasses, stemware, small plates, bowls, etc.
Load glasses and plastic items in upper rack only.
Load items with open end facing down for better cleaning and draining. Damage may occur if delicate items touch each other during dishwasher operation. Long-handled knives and utensils can be placed in upper rack.
Be sure nothing protrudes through the bottom of the rack to block rotation of middle spray arm. The bottom rack is best for plates, saucers, bowls, and cookware.
Large items should be placed along the edge so they do not block the spray arm rotation.
For best results, place bowls, casseroles, and sauce pans with soiled surface facing down or toward the center. Tilt slightly for better drainage. Make sure tall items do not block spray arm rotation.
Be sure pan handles do not protrude through the bottom of the rack and block the spray arm rotation.
When shopping for an appliance, it's easy to recognize the ENERGY STAR® label that identifies qualified products. The ENERGY STAR® symbol is the internationally recognized and trusted mark of high efficiency. The symbol means that a product, new home, building or industrial facility is certified as energy efficient. Additionally, manufacturers are required to display their products' test results on the ENERGY STAR® label. The label will tell you about the product's efficiency level, including approximately how much energy the appliance uses, its average annual operating cost, and how its energy use compares with that of similar products.
For more information, see: ENERGY STAR Canada
When this mode is enabled, the selected temperature will increase by 2 °F 30 minutes after the mode is selected.
The temperature will then increase by another 2 °F after an additional 30 minutes. This new temperature will be maintained for 7 hours before returning to the originally selected temperature.
This ends the “Sleep” mode and the unit will continue to operate as originally programmed. You may also cancel sleep mode at any time by again pressing the sleep button.