Simply follow the instructions in the email and click the links that apply to you. You should receive emails notifying you of the steps required for this action. Check your spam filter and add Frigidaire Appliances to your safe sender list if you aren’t seeing them. You can also follow the steps below.

A few tips to help you:

• If you have an account with Frigidaire.com AND know your password, you only need to download the new Frigidaire 2.0 app. You will log-on using your Frigidaire.com credentials and the appliance should appear in the app.
• If you do not have an account with Frigidaire.com, you will need to create a new account in the Frigidaire 2.0 app.
• If you don’t remember your password, you will need to reset your password using the link in the email or in the Frigidaire 2.0 app.
• If you currently use a schedule or voice skill (Amazon Alexa or Google Assistant), after the app update, you will need to reset up the schedule and voice.

Download the Frigidaire 2.0 App on your Apple or Android phone 

• Before use, you must reset your password in the Frigidaire 2.0 app
  • Note: When you reset, you can enter an existing or new password 
• Enjoy exploring your new Frigidaire 2.0 App
• When you’re ready, delete the older version 

NOTE: If you are an Android user, we recommend turning your unit on for 24 hours before you download the new app and connect. 

Yes, if power is lost to the entire house, your router will be disconnected from the internet as well, thus disconnecting the connection to your appliance. The good news is that as soon as power is restored, the appliance should  re-connect and function normally without user intervention. This may take up to a minute. You may receive a “lost connection” notification in the Frigidaire 2.0 app.

• Download the Google Home app on your smart phone
• Open Google Home
• Using the microphone button from within the Google Home app, ask “Link my Frigidaire account to Google Home” and click the provided link.
• This should open a page in Google Home Explorer section of the app with a “Link” button and additionally there are options to bookmark, share, and search in the top right corner.
• Click the “Link” button and enter the Frigidaire credentials that you registered and use within your Frigidaire 2.0 App.
• You should now be able to use Google Assistant to control your appliance

Apple, the Apple logo and iPhone are trademarks of Apple Inc. registered in the U.S. and other countries. App store is a service mark of Apple Inc. Google Play is a trademark of Google Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

Proper air flow into the air conditioner is essential for performance and safe operation. Under no circumstances should you block or cover any exterior or interior vents of the unit.

In general, your iron will heat up in about two minutes. The “Wait” and “Ready” indicators will let you know when your iron has reached the appropriate temperature for the fabric type you selected.

The Frigidaire 2.0 app is free! Standard text rates may apply if you opt to receive text message notifications.

If your microwave model has a glass tray or turn table, then follow the instructions printed on the popcorn label and place the bag on the turn table.

In some instances, if you have a metal turn table (instead of glass), you do need to set the popcorn bag on a popcorn/bacon plate.

This plate will lift the popcorn bag off of the microwave’s metal turntable, which can otherwise interfere with the metal contained in the popcorn bag.

Yes, you can!

If using liquid bleach – add the bleach to the compartment located in the left front corner under the washer lid and then add 1 cup of water to flush the dispenser.

It is not recommended to put powdered bleach in the bleach compartment but rather add it directly to the wash tub BEFORE adding your laundry.

Frigidaire Dryers have amazing features that allow you to effortlessly keep up with your family’s wardrobe changes. The large capacity and fast dry times of our newer models save on energy use and time.

We strongly recommend that you use HE-rated detergent. Frigidaire Laundry Centers are High Efficiency machines that use significantly less water than traditional washing machines. HE- rated detergents are designed for lower water levels.

When this feature is on, the electronic air purifier is energized to remove pollen and impurities from the air. To cancel this feature, press the Clean Air button.

Check that you have selected the appropriate temperature setting for your load. Check that you dryer has proper ventilation.

Please refer to the installation instructions for further information.

If water is leaking from your washer, check the list below:

Is the drain clogged?

If so, it will need to be cleaned; you may need to contact a plumber.

Is the drain hose restricted or out of the standpipe?

If it is out of the standpipe, you will need to secure it. You can do this by bending the end to form a hook, placing the hooked end into the standpipe, and tying the hose to the standpipe or a faucet with a cable tie (one was supplied with the washer), strong filament tape or duct tape.

Are the fill-hose connections loose or cross-threaded at the faucet or washer?

Check by realigning the threads, make sure that the rubber sealing washers are in good shape and seated properly, and tighten the hose connections. If they are loose, you might need to reinstall or replace the rubber sealing washers.

Are you using a non-high-efficiency detergent or too much detergent or do you have soft water?

Using a non-high-efficiency detergent or using too much detergent in soft water can cause suds to overflow the washer. This may seem like a leak if the suds flow or drip onto the floor.

To avoid this, use an high-efficiency detergent, and reduce the amount of detergent you use if your water is soft. If you are unable to resolve an issue or need more information, please contact us.

It is a professional term rating an air conditioner. BTU stands for British Thermal Unit - the quantity of heat required to raise the temperature of one pound of water one degrees Fahrenheit.

The higher the BTU the larger space the room air conditioner will cool.

Products that are ENERGY STAR® qualified are equivalent to or better than standard products, with one important difference: they use less energy. To earn the ENERGY STAR® rating, products must meet strict energy efficiency criteria. Because they use less energy, these products save money on your electricity bill and help protect the environment by reducing harmful emissions from power plants. Plus, you get all of the features and quality you expect.

For more information, see: ENERGY STAR Canada

For all new ENERGY STAR products the EPA has regulated that all ENERGY STAR air conditioners must be factory set to Energy Saver (Econ) mode.

If you turn the room air conditioner off in cool mode, and restart the unit it will default back into Energy Saver mode.

You may select out of Energy Saver mode by selecting the mode button, however we recommend using the feature to help save energy.

If your Frigidaire Laundry Center was recently installed, here are few things to note:

Specifically for gas models, make sure the gas supply valve is open and the dryer has enough air supply to support the burner flame.

Electric models should be connected a 240 volt circuit. If your electric dryer is connected to a 208 volt circuit, your drying times will be increased 20%.

Check your installation instructions for more information.

Additional tips to try:

Check that you have selected the appropriate temperature setting for your load. If you load is too big, it will take longer for your clothes to dry.

Check that your dryer has proper ventilation.Clean the lint filter after every use. Do not use the dryer on your laundry center if the lint filter is blocked, damaged or missing.

Ensure the exhaust duct is not restricted. Make sure to leave room for the items in the dryer to tumble freely so you can avoid damp areas on your clothing. It’s recommended to fill the drum 1/3 to ½ full. This also helps reduce wrinkling.

Drying times may also be increased in areas with high humidity.

If you are unable to resolve an issue or need more information, please contact us.

There are few items to check if you experience drainage issues with your Frigidaire Top Load washer especially if it was recently installed.

Check the drain hose – if it’s kinked, straighten it to improve the water flow to the drain.Be sure the drain is clear and not clogged.

The standpipe cannot be more than 96 inches high.If the drain hose has been taped (or sealed) into the standpipe, the seal should not be completely tight because the standpipe requires air for proper draining.

You may need to remove some of the tape on the seal to make an air path.Make sure the drain hose isn’t fitted too tightly in the standpipe.

The standpipe needs to be at least 1 ¼ inches in diameter.If you suspect your pump is clogged – you may need to contact service.

Did you know…using too much laundry detergent can inhibit draining? Always use the recommended amount of detergent and do not fill any compartment in your dispenser beyond the maximum amount line.

It is normal for you to hear the water filling in your dishwasher along with water circulating and the motor running. If you hear a knocking or banging sound, check to ensure you do not have dish, pot, pan, or utensil causing the spray arm to circulate improperly.

For models equipped with the fan-assisted Even Dry or Perfect Dry system, it's normal to hear the fan operate at various times during the cycles.

If you plan to store the air conditioner during the winter, remove it carefully from the window according to the installation instructions. Cover it with plastic or return it to its original carton.

NOTE: To prevent rust or electrical connections from being damaged, store air conditioner in an upright position and a dry place.

Some noises are perfectly normal with your Frigidaire Laundry Center.

When the lid lock becomes engaged or disengaged, you will hear a double click sound – just locking the lid.Heavier loads occasionally cause a thumping sound at the beginning of the spin cycle – no worries!

Check for belt buckles or other fasteners on clothing items being washed or dried that may cause rattling or clanking sounds.

TIP: Fasten these items or turn your clothing inside out to reduce sounds.Check the pockets! Rattling and clanking can also be caused by loose or foreign objects such as coins in the washer tub or dryer drum.Simply stop the washer or dryer and check for any objects.

If you don’t find anything and the noises continue, try running an empty load to see if the noise persists. This will allow you to determine if the noise is coming from the washer, dryer or an article of clothing.

Specifically for your dryer:

The dryer drum is supported by a set of suspension rollers. At times there may be a thumping or rolling sound when the dryer starts. This may happen if the dryer has not been in use for a period time, or after a heavy load has remained in the dryer drum for an extended period time.

The noise should go away as the dryer operates. Your dryer is equipped with a high volume air handling system. In some cases there may be sounds associated with air movement throughout the dryer, including the air duct, blower, and exhaust system.

This is normal and can vary with the load size.

Once you have loaded your washer and closed the lid, press the POWER button to turn on your appliance.

Then, turn the cycle selector in either direction to scroll to your desired cycle. In some models the indicator for your selected cycle will be illuminated. Based on the cycle selected, the estimated cycle time, wash temperature, soil level and options associated with the cycle chosen may also illuminate.

After making your selections, press START to begin.

In most models:

To change your cycle, settings or options once the load has started, you will need to press the POWER button before selecting new ones.

Simply turning the cycle selector will not change the selection. If changes are attempted after the cycle starts, the lights will flash and a signal will beep.

TIP: For descriptions of each cycle, setting and option…and when best to use, check out your Owner’s manual for more information.

Belt buckles or other metal fasteners on items being dried may cause rattling or clanking sounds. You can fasten these items or turn garments inside out to reduce the sounds.

Rattling or clanking sounds may also be caused by foreign objects (such as coins) in the drum.

If you think this is the issue, stop the dryer and check for any objects in the drum. If none are present and the sounds continue, we recommend running an empty load to see if the noise continues.

This will allow you to determine if the noise is coming from the unit or an article that was being dried. If the noise is still present during the empty load, please contact us.

The normal operating sounds of a dryer are listed in your Complete Owner’s Guide and include:

• Water Value (steam models only)
• Suspension RollersAir Flow System
• Gas Value (gas models only)
• Gas Burner (gas models only)

If you are unable to resolve an issue or need more information, please contact us.

If your load is out of balance, it may prevent the washer from spinning.

Rearrange the items in your load to allow proper spinning, possibly adding one or two similar items to help balance the load.

A If the load is comprised of items that cannot be distributed around the drum, such as a single pillow or stuffed animal, the washer will not spin.

Additional items will need to be added to the unit to better balance the weight of the load. A If you are unable to resolve an issue or need more information, please contact us.

If your dryer isn’t operating, it might be because:

The motor is overheated. Overloading the dryer can cause its motor to overheat. If this is the case, allow the motor to cool down for 30 minutes.

You might need to reduce the size of the load—the average washer load will fill the dryer drum 1/3 to 1/2 full. If letting the motor cool down and reducing the load size does not resolve the issue, contact your authorized service provider.

The thermal limiter switch is activated. On electric dryers, a thermal limiter switch automatically turns off the motor in the unlikely event of an overheated situation. If this is the case, you’ll need to contact a service provider to replace the thermal limiter switch.

If you are unable to resolve an issue or need more information, please contact us.

Unlike other metal objects, the metal rack included with your microwave is specially designed for safe use. The design takes into account the pattern of microwaves to prevent arching and sparks.

For example: The plastic spacers which hold the rack in place are engineered to keep it from arching against the microwave’s sides. The rack’s tines and outer edges are engineered to form a fully enclosed object, avoiding the open ends that lead to arching.

No other metal objects, including pans, utensils, etc. are approved for use inside a microwave.

Frigidaire Laundry Centers have low-profile agitators that clean laundry in a different way than traditional washing machines.

These high performance washers are designed to use less water and energy while being gentle on your clothes. The low profile agitators also free up space for larger loads, making it easier to add and remove laundry.

Of course!

You can use fabric softener with your laundry center by following these simple steps:If your laundry center is equipped with a dispenser, add the fabric softener into the dispenser compartment labeled Fabric Softener and select the Fabric Softener button.

If you do not have a dispenser, you can

1) add diluted fabric softener to the final rinse or

2) use a fabric softener dispensing ball.If you choose to use other wash products such as water conditioners, detergent boosters, and enzyme products – just simply place them directly in the wash tub with your detergent BEFORE adding your laundry.

Always refer to your detergent and/or bleach manufacturer’s instructions for proper dosage.

For descriptions of each cycle settings and options…and when best to use, check out your Owner’s manual for more information.

You will also easily find stain removal suggestions and solutions to common washing inquiries such as residue, wrinkling, etc...

There are two types of dishwasher control panels: integrated controls and front controls.Integrated controls are located on the top lip of the door and are hidden when the door is closed.

You simply choose your wash and dry settings using these controls, push start, and close the door. Any illuminated controls will dim and the dishwasher cycle will start.Controls on the front of a dishwasher are visible when the door is closed. You can see them throughout the wash cycle.

Air Fry uses really hot air to cook food fast and make it crunchy.

Although Air Fry uses hot air to cook, remember that you are still frying your food so it gets crispy!

When some high-fat or greasy foods (like fresh wings) meet that hot air inside an oven, some smoke is normal.

If Air Fry is making a lot of smoke, try these tips:

When using the Air Fry Tray, put a baking sheet on a rack or two below the Air Fry Tray. This keeps drips and crumbs from landing on the oven bottom, where they can burn and create smoke.

For additional protection, place some foil-lined parchment paper on the baking sheet. Parchment paper traps oil and keeps it from smoking.

Use cooking oils that can stand up to a high temperature like avocado, grapeseed, and peanut oils. Cooking sprays made from these oils are available at the grocery store.

Keep foil, parchment paper, and bakeware of the bottom of the oven. The oven bottom needs to stay clear so air can circulate.

Don’t overcrowd the food on your baking sheet or on the Air Fry Tray. If air can’t circulate around each item, the cooking and crisping process may slow down and allow more grease to settle or drip.

If your catch-tray is smoking, try placing parchment paper on it to hold grease.

For extra-moist foods, you may have to use more. It’s worth it!

Some foods, like fresh wings and some vegetables, have a lot of moisture and may drip more than you expect.

For items that might drip, use a pan with low sides if you’re not using an Air Fry Tray.Air Fry uses superheated air, so if your oven bottom already has drips or crumbs on it (it happens!), those can smoke.

Keep your oven bottom clean.If you have an oven vent, use it when cooking with Air Fry, like you would when using the cooktop.

For best results, use a high-efficiency detergent because they are designed for top load washers like yours, which use less water.

High-efficiency detergents are also formulated to reduce soap suds and ensure proper cleaning.

Non high-efficiency detergents may cause excessive soap suds and result in detergent residue on your clothing at the end of the cycle.

For powder detergent:

Remove the Main Wash - Liquid Only cup from your dispenser and add the powder detergent directly to the Main Wash detergent chamber.

For liquid detergent: Add the detergent to the Main Wash – Liquid Only cup in your dispenser. Do not exceed the MAX fill line.

For detergent packs: Place the pack directly into the washer tub BEFORE placing your laundry into the washer. This will help mix the detergent into the water. Do not place the pack in the detergent dispenser as the gel coating may cause the detergent drawer to become clogged.

NOTE: Follow the detergent manufacturer’s directions. The amount required depends on the type of detergent, load size and soil level, and water hardness.

For best results, use a high-efficiency detergent because they are designed for Frigidaire Laundry Centers like yours, which use less water.

They are also formulated to reduce soap suds and ensure proper cleaning.

For powder, liquid, or detergent packs -

Simply, add your detergent directly into the wash tub BEFORE adding your laundry – this will help mix the detergent into the water. The amount of detergent depends on the type of detergent you are using, load size, and water hardness.

If using liquid bleach - add the bleach to the compartment located in the left front corner under the washer lid and then add 1 cup of water to flush the dispenser. It is not recommended to put powdered bleach in the bleach compartment but rather add it directly to the wash tub BEFORE adding your laundry.

You can use fabric softener with your laundry center by following these simple steps:

If your laundry center is equipped with a dispenser, add the fabric softener into the dispenser compartment labeled Fabric Softener and select the Fabric Softener button.

If you do not have a dispenser, you can

1) add diluted fabric softener to the final rinse or

2) use a fabric softener dispensing ball.

If you choose to use other wash products such as water conditioners, detergent boosters, and enzyme products – just simply place them directly in the wash tub with your detergent BEFORE adding your laundry.

Always refer to your detergent and/or bleach manufacturer’s instructions for proper dosage.

The cookware material can impact how evenly and quickly heat is transferred from the surface element on your ceramic / glass cooktop to the bottom of the cookware.

Here are some helpful tips regarding the most popular cookware materials:

• Aluminum - Excellent heat conductor. Some types of food will cause the cookware to darken. If aluminum pans slide across the ceramic/glass cooktop, they may leave metal marks which will resemble scratches. You will want to try and remove immediately.
• Copper - Excellent heat conductor but discolors easily.Stainless - Slow heat conductor with uneven cooking results. It is durable, easy to clean and resists staining.
• Cast Iron - A slow heat conductor however it retains heat very well. Cooks evenly once desired temperature is reached. Not recommended for use on ceramic/glass cooktops.
• Porcelain - enamel on metal - Heating characteristics will vary depending on base material. Coating must be smooth to avoid scratching cooktop.
• Glass - Slow heat conductor. Not recommended for ceramic/glass cooktop surfaces because it may scratch the glass.If you're inquiring about an Induction cooktop surface, please go here

We recommend you use the self-clean function once a month.

High-efficiency washers are designed to use less water and energy.

It is perfectly normal for the water level to appear lower than what you may have experienced with an older top load washer.

Most Frigidaire Top Load Washers rely on sensory technology and will determine the proper water level for each load – water will enter the tub once the sensory cycle is complete (this may take a few minutes).

For laundry loads needing extra water, some Frigidaire Top Washers have the Max Fill feature.

Pressing the Max Fill button adds the maximum amount of water possible, and will increase the duration of the cycle time. The Max Fill feature is not recommended for regular day-to-day use but more on an as needed basis.

Features and appearances of racks may vary by model so please reference your Owner’s Manual.

However, here are some helpful tips:

The upper rack is designed for flexibility in loading a wide variety of items including cups, glasses, stemware, small plates, bowls, etc.

Load glasses and plastic items in upper rack only.

Load items with open end facing down for better cleaning and draining. Damage may occur if delicate items touch each other during dishwasher operation. Long-handled knives and utensils can be placed in upper rack.

Be sure nothing protrudes through the bottom of the rack to block rotation of middle spray arm. The bottom rack is best for plates, saucers, bowls, and cookware.

Large items should be placed along the edge so they do not block the spray arm rotation.

For best results, place bowls, casseroles, and sauce pans with soiled surface facing down or toward the center. Tilt slightly for better drainage. Make sure tall items do not block spray arm rotation.

Be sure pan handles do not protrude through the bottom of the rack and block the spray arm rotation.

When shopping for an appliance, it's easy to recognize the ENERGY STAR® label that identifies qualified products. The ENERGY STAR® symbol is the internationally recognized and trusted mark of high efficiency. The symbol means that a product, new home, building or industrial facility is certified as energy efficient. Additionally, manufacturers are required to display their products' test results on the ENERGY STAR® label. The label will tell you about the product's efficiency level, including approximately how much energy the appliance uses, its average annual operating cost, and how its energy use compares with that of similar products.

For more information, see: ENERGY STAR Canada

When this mode is enabled, the selected temperature will increase by 2 °F 30 minutes after the mode is selected.

The temperature will then increase by another 2 °F after an additional 30 minutes. This new temperature will be maintained for 7 hours before returning to the originally selected temperature.

This ends the “Sleep” mode and the unit will continue to operate as originally programmed. You may also cancel sleep mode at any time by again pressing the sleep button.

If your dryer does not start, it might be due to one of the following reasons:

The start button needs to be pushed or turned for long enough to engage. Push or turn the start button and hold it for two seconds.

The cycle selector knob is not quite at the start position. To be sure it’s correctly positioned, simply turn the knob until the indicator is a little further into the cycle.

The dryer door is open. The door must be completely closed for the dryer to run.

The power cord may not be plugged in, or the connection may be loose. Check to be sure the plug fits tightly into the wall outlet.

Note: Do not use an extension cord.A fuse is blown in your home, or a circuit breaker tripped. If this is the case, reset the circuit breaker or replace the fuse (but do not increase the fuse capacity). If you have an overloaded circuit, contact a qualified electrician to correct it.

If you are unable to resolve an issue or need more information, please contact us.

Rinse aid greatly improves drying, reduces water spots, filming. With it, water “sheets” off dishes rather than forming water droplets that cling and leave spots.

A dispenser, located next to the detergent cup, automatically releases a measured amount of rinse aid during the last rinse. If spotting and poor drying are problems, increase the amount of rinse aid dispensed.

The indicator will be dark when full and will show clear when it is time to refill. To add liquid rinse aid, open the cover. Pour in rinse aid until liquid touches the indicated fill level. Close the cover.

Do not overfill since this can cause oversudsing. Wipe up any spills with a damp cloth.

If the Frequently Asked Questions listed do not address your issue or concern, you can contact Frigidaire connected customer care at 1 (800) 265-8352 or contact us here.

Induction cooking directly heats the pan; heating will only begin when cookware is properly placed on the cooking zones.

Fast and efficient - Induction cooking zones heat faster and use less energy. Induction power levels are quick to boil and they are efficient when simmering. A cooler cooktop - A unique feature of the induction cooking zones is, whether it is turned on or off, the cooking zones remain cooler than radiant type elements.

Virtually no wasted heat is produced since the heat begins with the presence of cookware. Easy cleanups - The cooler cooking zones make cleanup easier. Spills resist sticking or burning so they wipe up easily. Magnetic detector - The cooking zone has a sensor that automatically detects whether cookware is magnetic.

This will reduce accidental “turn-ons.” Pan size detection - The pan size recognition sensor automatically detects and adapts the induction cooking zones to the pan sizes in use for consistent, more even cooking. More responsive - Induction cooking zones are more responsive than their electric or gas counterparts because only the pan heats.

This type of cooking heats easier and will be just as responsive when reducing to a simmer.

There are two house circuits or fuses in an electric dryer's circuit. If one of these is tripped or blown, the drum may turn but the heater will not operate.

If this is the case, you’ll need to reset the circuit breaker or replace the house fuse.

Additionally, you can check the following:

Cycle or temperature setting. Check the cycle selector—if the Air Fluff cycle or temperature is selected, the dryer will tumble without heat.Outlet wiring.

Have a qualified electrician verify that the voltage being supplied is correct at 240v.Gas supply valve (for gas models only).

Be sure the gas supply valve to gas dryer is open. (See Installation Instructions for details).

Gas supply tank (for gas models only). If you have a gas dryer and your LP gas tank is empty, refill or replace the tank. If there has been an interruption in the natural gas supply, call your natural gas company.

Air supply around a gas dryer. The dryer needs space around it for proper ventilation to support the gas burner. Do not stack or place laundry or rugs against the front or back of the dryer.

To install a dryer in a closet or alcove, please refer to the Installation Instructions.

If you are unable to resolve an issue or need more information, please contact us.

To add or remove items after a wash cycle starts, simply unlatch the door and wait a few seconds until wash action stops before fully opening. You can add or remove the item and then press Start. Close the door firmly to latch and resume cycle.

If you have cast iron grates, follow these steps:

1. Wash the grates in the dishwasher.
2. Coat the grates with a thin layer of cooking oil.
3. Bake the grates in the oven on 350˚F for 10 minutes.

If you have porcelain-coated grates, simply place them in the dishwasher and coat any unfinished areas with a thin layer of cooking oil after washing.