For Residents of Quebec only: You may cancel this contract without charge or penalty, for any reason, within 7 days of receiving it. In such a case, all reasonable costs of restitution of the goods forming the object of the contract shall be assumed my the merchant.

 

Automatic Subscription Program Charges

You authorize us to automatically charge your default payment method at the then-current prices for your subscription orders, plus applicable tax and shipping. You will receive an email from us before each order with order details, the amount you will be charged, and information about how you can cancel, update or change your subscription. We will continue fulfilling your subscription orders and charging your default payment method until you cancel, update or change your subscription. However, we reserve the right to terminate your subscription order at our discretion. Examples of why we may terminate a subscription could include product discontinuation or if you do not keep your payment information updated. Upon such termination, you will be billed only for those orders that have been shipped to you prior to such termination.

We reserve the right to revise our subscription program at our discretion, including pricing, discount amounts, shipping method and eligibility criteria. Item prices are subject to change at our discretion.

The price we charge for your first order is not guaranteed for future subscription orders. Any changes to our subscription program will be made in accordance with our Terms of Use and Sale, including providing you with any required notice of such change, and the ability to cancel your subscription without cost, penalty or cancellation indemnity.

These Subscription Program Terms and Conditions form a part of, and are hereby incorporated into, our Terms of Use and Sale.

To avoid any disruptions to your subscription order, you must keep your account information updated (email, payment method, address). If we are unable to process your subscription order with your default payment method because it is out-dated or for any other reason, we will contact you to seek new payment information. In case we are unable to contact you, we will provide notice using the contact information on file and your subscription order will be canceled.

We will send you an email 15 days before we ship you your next subscription order to let you know when to expect delivery and the charge.

Cancellation Policy

Your subscription order will remain in effect until you cancel it. You may cancel your subscription order at any time by contacting us at 1 (800) 265-8352, or through the Live Chat option in the bottom right of the screen on Frigidaire.ca, Monday through Friday, 8:30 a.m. to 8 p.m. EST where a representative will assist you.

Cancellation requests must be properly submitted at least two (2) days before your next order is scheduled to be shipped. After that date, cancellation will not affect subscription orders already in progress but will apply to later orders.

Changes and Rescheduling Policy

You may change or reschedule your subscription order at any time by contacting us at 1 (800) 265-8352, or through the Live Chat option in the bottom right of the screen on Frigidaire.ca, Monday through Friday, 8:30 a.m. to 8 p.m. EST where a representative will assist you.

Change or rescheduling requests must be properly submitted at least two (2) days before your next order is scheduled to be shipped. After that date, change or rescheduling requests will not affect subscription orders already in progress, but will apply to later orders.

Discounts

We may from time to time and at our discretion offer promotional discounts as part of our subscription program. Some discounts may only apply to your first subscription order, with all further orders subject to the then-current price. Unless otherwise indicated, discounts are taken off the regular price, excluding taxes and shipping. All discounts are subject to change at any time in accordance with our Terms of Use and Sale.

Shipping and Taxes

We will ship your subscription order using a parcel service and you will receive notification once it ships. Delivery normally takes between 3 to 5 business days, sometimes longer for more rural districts.

If your shipping address is in a jurisdiction that requires us to collect sales tax or other tax, your subscription orders will be subject to any such applicable taxes.

Returns

Returns are subject to our Return Policy outlined under Section 8 of the Terms of Use and Sale: Returns and Cancellations.

Contact Us

If you have any questions or concerns about your subscription order, you can contact us at 1 (800) 265-8352, or through the Live Chat option in the bottom right of the screen on Frigidaire.ca, Monday through Friday, 8:30 a.m. to 8 p.m. EST where a representative will assist you.

** Last updated April 29, 2025