If your Frigidaire Laundry Center was recently installed, here are a few tips that may address your issue:

The laundry center needs to be resting firmly on the floor. Check to ensure it is level (both front to back and side to side), with each leveling leg placed solidly on the floor.

You can adjust the leveling legs by simply turning the legs slightly in or out until the laundry center is firmly on the floor, then tight the lock nuts.

TIP: Leveling legs should not extend more than ½ inch below the laundry center bottom. Shipping materials may not have been removed during the installation.

Check your Installation instructions for more information.The load may be off balance.

Press START/PAUSE and wait for the washer lid to unlock. Redistribute the clothes evenly in the washer.

TIP: If the load remains out of balance, simply add one or two similar items to the load – especially if it’s a smaller load - and restart the washer.

If you are unable to resolve an issue or need more information, please contact us.