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  • What is a BTU and how do I know when I should use high or low BTUs?

    A BTU is the amount of heat required to raise the temperature of one pound of water 1˚F. BTUs are used as a measurement of the heating power of gas cooktops or ovens. To decide how much BTU capacity you’d like in your appliance, consider the following:

    • The higher the BTU capacity, the hotter the cooktop or oven can get. For everyday cooking, 9,000 BTUs is generally sufficient.
    • If you plan to do a lot of high-heat cooking—such as sautéing or stir-frying—you might find that you want 12,000 BTUs or more. Commercial burners can be as high as 20,000 BTUs, and some designed for home use can have 15,000 BTUs. With that kind of heat, you can bring eight quarts of water to a boil in six minutes.
    • You may also want a higher degree of precision for low-heat cooking. Some burners, for example, can go down to 5,000 BTUs and cycle on and off, allowing you to simmer a dish without scorching it.
    • Consider cooking surfaces with various burner and/or element configurations to offer you the greatest degree of flexibility in your cooking.

  • How do I keep my racks gliding smoothly?

    To keep your oven racks gliding smoothly when you’re removing or inserting them, we recommend applying cooking oil along their outer edges.

  • How do I keep my racks gliding smoothly?

    To keep your oven racks gliding smoothly when you’re removing or inserting them, we recommend applying cooking oil along their outer edges.

  • Is it normal for the oven’s fan to run after the oven has been turned off?

    Yes, this is normal. The fan stays on in order to help cool the oven.

  • What does Real Stainless Steel mean?

    Frigidaire’s Real Stainless Steel is true stainless steel that has been treated with a protective coating that reduces fingerprints and smudges, making it much easier to clean.

  • What is convection cooking? What are the benefits?

    Convection cooking is cooking with the added advantage of airflow circulation, which allows for a more even distribution of heat. By using the forced flow of hot air, convection cooking produces the following benefits:

    • Cooking time is approximately 25-30% faster than conventional ovens, saving energy.
    • The more even distribution of heat results in food that is more evenly baked.
    • Generally, less heat is required than with a conventional oven—a convection oven usually cooks at 25°F below a conventional oven's required temperature.

  • Where can I find my model and serial number?

    The location of your model / serial number may vary, but it’s most commonly found in one of the following locations:

    1. Either along the interior side trim of the oven and visible when the door is opened
    2. on the left-side panel and visible when the door is opened
    3. on the front frame of the storage / warmer drawer panel and visible when the drawer is opened.

  • How do I use my display or controls?

    Since our products may vary by model, please reference your Owner’s Manual for more information.  You will find easy steps for topics such as: How to set your clock or timer, temperature settings and child lock.

  • How do I improve my baking results with my Frigidaire range? Ex. My oven appears to be too hot or I have uneven temperatures.

    You may be surprised to learn your bakeware can impact your baking results. By using the proper rack position, you can improve your baking results - - especially if you are baking on multiple racks. Your Owner’s manual has great tips on recommended rack positions based on food type. For more information or tips to try, review the “Before You Call” section of your Owner’s Manual if you are experiencing any issues with your baking performance.

  • How do I insert and remove my racks from my Frigidaire range?

    The type of racks in your range may vary by model.  Based on your appliance, your Owner’s Manual provides a description of various types of racks.  Most racks can simply be removed by pulling the oven rack straight out until it reaches the stop position.  Tilt up the front of the oven rack to slide past the stop position and pull the rack out of the oven cavity.  To insert the rack, rest the oven rack evenly between a left and right front guide along the oven walls so that the oven rack rests level.  Tilt front of the rack upward and slide rack in past the stop position.  Then bring the rack to a level position and slide the rack completely inside the oven.

    To keep your oven racks gliding smoothly when you’re removing or inserting them, we recommend applying cooking oil along their outer edges.

    If your oven is equipped with the Effortless Oven Rack system, you can refer to your Owner’s manual for specific instructions.  The Effortless Oven Rack system will automatically partially extend the oven rack from the interior oven glides to assist in easier access to your food items.  This feature works whenever the oven door is opened or closed.  IMPORTANT:  Only the Effortless Oven Rack system should be used in the oven rack position 2. Placing any other rack in the oven rack position 2 will prevent the oven door from fully closing and may damage the oven door, oven cavity or the door connector brackets.