Frigidaire Gallery 27.2 Cu. Ft. French Door Refrigerator

36" W x 33-3/8" D x 69-7/8" H
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Complete Owner's Guide

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FAQs

  • Where can I find my model and serial number?

    Your refrigerator model and serial number location may vary, but is most commonly found along the upper left side wall of the fresh food compartment for Top-Freezer refrigerators.  For Side-by-Side and French-door bottom mount refrigerators, the model and serial number can be seen along the upper right side of the fresh food compartment and is visible when the door is opened.

  • What are the benefits of registering my Frigidaire products?

    Once you have registered, you’ll receive the Frigidaire e-newsletters filled with product tips and useful information. You will also have easy access to your warranty information and product care tips. To register your product, you will need your Model and Serial number and date of purchase as shown on your receipt. You can register on-line. You can also drop your product registration card in the mail. If you have any questions, please contact us.

  • What does Smudge-Proof mean?

    Frigidaire Smudge-Proof™ stainless steel features a proprietary protective coating that resists fingerprints and cleans easily. It’s one way our products help make kitchen maintenance virtually effortless.

  • What does Energy Star qualified mean?

    Products that are ENERGY STAR® qualified are equivalent to or better than standard products, with one important difference: they use less energy. To learn the ENERGY STAR® rating, products must meet strict energy efficiency criteria set by the U.S. Environmental Protection Agency or the U.S. Department of Energy. Because they use less energy, these products save money on your electricity bill and help protect the environment by reducing harmful emissions from power plants. Plus, you get all of the features and quality you expect.

    For more information, see: www.energystar.gov 

  • How can I tell if my appliance is Energy Star qualified?

    When shopping for an appliance, it's easy to recognize the ENERGY STAR® label that identifies qualified products. This label means that the product passed stringent standards set by the U.S. Department of Energy. Additionally, manufacturers are required to display their products' test results on the ENERGY STAR® label. The label will tell you about the product's efficiency level, including approximately how much energy the appliance uses, its average annual operating cost, and how its energy use compares with that of similar products.

    For more information, see:
    http://www.energystar.gov/index.cfm?c=appliances.pr_appliances

  • How do I clean the various components of my refrigerator?

    Care and cleaning tips can be found in your Owner’s manual. However, most of your refrigerator can simply be cleaned using soap, water and a soft cloth.

     

    • Specifically for interior and door liners, you can also use 2 tablespoons of baking soda in 1 quart of warm water. Be sure to wring excess water out of the sponge or cloth before cleaning around controls, light bulb or any electrical part.
    • When cleaning the exterior part of your refrigerator including door handles, it is not recommended to use cleaners containing ammonia, bleach or alcohol as they can damage the finish.

    For stainless steel models, we recommend using Frigidaire ReadyClean Stainless Steel cleaner. It provides streak-free shine, protective coating repels dust and dirt, and gently cleans tough stains. Wipe with the grain to prevent scratching. Always follow the manufacturer’s instructions when using. 

  • Why does my refrigerator run most of the time? Is this normal?

    Depending on the type of compressor your refrigerator has could impact how frequently it runs. It is normal for the compressor to go on and off frequently. The thermostat keeps the refrigerator at a constant temperature.

    Single speed compressors (most Top Mount and Side-by-Side refrigerator models)

    • It is normal for the refrigerator to work longer when the room or outside weather is too warm or hot.
    • If the refrigerator doors are opened too frequently or too long allows warm air to enter the product and therefore causes it to run more often.
    • Freezer temperature may be set too cold. It is recommended to set the refrigerator section to a warmer setting – this will adjust the freezer temperature. Allow 24 hours for the temperature to stabilize.
    • Check the door seal/gasket. Air leaks in the door seal/gasket will cause the refrigerator to run longer in order to maintain desired temperatures.
    • Condenser may be dirty. See the Care and Cleaning section of your Owner’s manual.

     

    Variable speed compressors (most French-Door Bottom Mount refrigerator models)

    • Your variable speed compressor is designed to run 100% of the time except during the defrost cycle. At times it may even run faster, such as after a defrost cycle.

     

    If you have any questions, please contact us.

  • What is the recommended temperature settings for my refrigerator?

    If your refrigerator was just installed, it takes about 24 hours for the temperature to stabilize.  It is preferred that you do not adjust the temperature from the recommended setting during the 1st 24 hours.

     

    For refrigerators with electronic controls – Fresh food compartment should be set for 37 degrees Fahrenheit and the freezer should be set for 0 degrees Fahrenheit.

     

    For refrigerators with dial controls – An indicator mark for “normal” will be visible.

     

    If you have any questions, please contact us.

  • What is the best setting for my crisper drawers?

    Setting the humidity control on your crisper drawers is not hard but we often forget what the best setting is based on the food type.  Here are some helpful tips:

    • Leafy vegetables keep best when stored with the humidity control set on HIGH, or in a drawer without a humidity control. This keeps incoming air to a minimum and maintains maximum moisture.
    • Non-leafy vegetables and fruits still in their skin should be stored with the humidity control set on LOW.
    • It’s best to wash items and remove any excess water before placing in the crisper drawers.

    Items with strong odors or high moisture content should be wrapped before storing.

  • How can I avoid “freezing” in my crisper drawers?

    If you are experiencing freezing in your crisper drawers, you may want to keep in mind:

    • Air from the freezer moving to the fresh food compartment through the damper could result in freezing temperatures in the crisper drawers if the unit has not be in use for an extended period of time. 
    • Once the refrigerator is used more frequently, this issue should resolve itself.
    • If not, slightly increase the humidity setting.
    • NOTE: Lower humidity conditions may result in freezing in your crisper drawers.  Try adjusting the humidity control for more air flow

     

    If you have any questions, please contact us.

  • Are the doors on my Top-Freezer refrigerator reversible?

    For most Top-Freezer refrigerators, the direction in which your refrigerator doors open (door swing) can be reversed, from left to right or right to left.  Door reversal instructions can be found in your Installation guide.

  • Can I adjust the shelves and/or door bins in my Top-Freezer refrigerator to fit my spacing needs?

    You may need to adjust your shelves or door bins for spacing needs or simple care and cleaning.

    • Before adjusting the shelves and/or door bins, remove all the food items.
    • Remove the shelf by pulling forward to the stop position using 2 hands to avoid dropping.
    • Lift front edge up and pull out.
    • To replace the shelf, rest side edges on any pair of shelf rails and carefully push shelf back into position.

    Some Top-Freezer refrigerator models have door bins (or racks) to accommodate taller or larger items.

    • Before removing door bins (or racks) remove all the food items.
    • Push on the bin (or rack) sides to release from the locking tabs.
    • Pull straight out
    • To install the door bin (or rack) simply push straight ahead. You may hear the sides lock into the tabs.

    When cleaning shelves and/or door bins, allow any glass components to warm to room temperature before immersing in warm water to prevent damage. Simply use warm, soapy water or glass cleaner.

  • How do I use my icemaker in my Top-Freezer refrigerator?

    Not all Top-Freezer refrigerators have an icemaker – most are installed separately.  However, if you have an icemaker, there are a few things to keep in mind if just installed:

    • Minimal ice will be produced during the first 24 hours of operation
    • Air in the new plumbing lines may cause the icemaker to cycle 2 or 3 times before making a full tray of ice.
    • With no ice usage, it may take approximately 1 to 2 days to fill the ice container/bin.
    • New plumbing connections may also cause the first production of ice cubes to be discolored or have an odd flavor. No worries, just discard the ice made during the 1st 24 hours and then you should be good to go.

    How to turn ON your icemaker?

    • Ensure the plumbing connections are secure and the water valve is opened. NOTE: If the icemaker is ON and the water supply is not connected, the water valve will make loud chattering noises.
    • Place the ice container/bin under the icemaker, pushing it as far back as possible.
    • Lower the wire signal arm to its “down” or ON position.
    • Normal ice production is about 2.5 to 3 pounds of ice every 24 hours depending on usage (unless just installed – may take a little longer) or about 8 cubes every 80-160 minutes.

    How to turn OFF your icemaker?

    • To stop the icemaker, simply lift the wire signal arm until it clicks and locks in the “up” or OFF position.
    • Keep in mind the ice maker will also turn off automatically when the ice container/bin is full.
    • TIP:  You may want to turn off your icemaker if you will be away from the home for an extended period of time.

     

    If you have any questions, please contact us.

  • What should I do if my Top-Freezer refrigerator is too cold or too warm in the refrigerator or freezer?

    Here are some helpful tips if you are experiencing any of these conditions:

    • Freezer is too cold but refrigerator is fine:  Set the freezer control to a warmer setting.
    • Refrigerator is too cold but the freezer temperature is fine: Set the refrigerator to a warmer setting.  Adjusting refrigerator control changes temperatures in both the refrigerator and the freezer.
    • Freezer is too warm but the refrigerator is fine: Set the freezer control to a colder setting.
    • Refrigerator is too warm but the freezer is fine: Set the refrigerator control to a colder setting. Adjusting the refrigerator control changes temperatures in both the refrigerator and the freezer.

    Allow 24 hours for the temperature to stabilize after making any adjustments.

    To maintain temperatures, a fan circulates air in the refrigerator and freezer and therefore, it is important not to block air vents with food items.  This could disrupt the air flow and cause temperature issues.

    For some models: Adjusting the refrigerator temperature control “0” turns off the compressor and prevents the refrigerator from cooling but does not disconnect the power to the light and electronics. To completely turn off your refrigerator, you must unplug it.

    If you have any questions, please contact us.

  • How do I use the features and functions on my Side-by-Side refrigerator display?

    Depending on your model, there are various features and functions available on your Side-by-Side refrigerator.  It is always recommended to check out your Owner’s manual for more descriptions of these features.

     

    Press OPTIONS to illuminate the center of your display – this will show you the available features and functions.

     

    Use the UP or DOWN key to scroll through the menu that appears in the center of your display.

     

    To change a setting to ON or OFF, press the +; then press SET to select.  When selection is made, go back and press OPTIONS to save.

     

    If you have any questions, please contact us.

  • How do I set Sabbath mode on my Side-by-Side refrigerator?

    The Sabbath mode is a feature (available on some models) that disables portions of the refrigerator and its control in accordance with the observance of the weekly Sabbath and religious holidays within the Orthodox Jewish community.

     

    Sabbath mode is turned ON or OFF by simultaneously pressing and holding both the:

    • “v” and “+” for Frigidaire Gallery models for 5 seconds
    • The freezer “-“ and the refrigerator “+” for Frigidaire Professional models for 5 seconds

     

    The display will show “Sb” while in Sabbath mode.  Repeat the steps above to deactivate.

     

    Some things to keep in mind when your refrigerator is in Sabbath mode:

    • Neither the lights, dispenser nor display will work until Sabbath mode is deactivated.
    • The icemaker will complete the cycle it has already initiated. The ice cube compartment will remain cold.
    • The HIGH TEMP alarm will remain active. For example, if you inadvertently left the refrigerator door open for a period of time, the HIGH TEMP alarm will signal for safety reasons. Once the door is closed, the refrigerator will function normally without any violation of the Sabbath / Holidays.

    If you have any questions, please contact us.

  • How do I know which water filter I need for my refrigerator?

    When it comes to your water filter, compatible isn’t comparable. 

    • Frigidaire Genuine filters offer 3 levels of carbon filtration that trap sediment, chemicals, and harmful impurities.
    • Frigidaire filters are NSF certified, the gold standard in water filtration.
    • Compatible or look-alike filters aren’t guaranteed to offer the same water quality.

     

    It’s always important to use the same filter type that is currently in your refrigerator.  Most Owner’s manual will provide you the water filter information specific to your model.  You can also visit Filters and go to “Find Your Water Filter”.

     

    If you need more help, please contact us.

  • How often should I change my water filter?

    In general, you should change your water filter every six months to ensure the highest possible water quality. On most models, the Water Filter Status on your display will illuminate and prompt you when it’s time to replace the filter.  If your refrigerator has not been used for a period of time (during moving for example), it is recommended to change the filter before reinstalling the refrigerator.

     

    To order replacement filters, simply go to Filters.  Remember to order the same filter type that is currently in your refrigerator. 

     

    If you need more help, please contact us.

  • When do I need to change my air filter?

    In general, you should change the air filter every six months (in most models, the filter status light on your display will prompt you to replace the filter).  Replacing the air filter will ensure optimal filtering of refrigerator odors.  You may want to adjust this time period depending on the types and amounts of food you typically store in your refrigerator.

     To order replacement filters, simply go to Filters. Remember to order the same filter that is currently in your refrigerator. 

     

    If you need more help, please contact us.

  • Can I adjust the shelves in my Side-by-Side refrigerator to fit my spacing needs?

    Most side-by-side refrigerators are equipped with shelves that are supported at the back of the refrigerator. To adjust your shelves:

    • Remove all items from shelf / shelves
    • Lift front edge up
    • Pull shelf out
    • Replace the shelf by inserting the hooks at the rear of the shelf into the wall bracket. Lower the shelf into the desired slot and lock into position

    Some models have glass shelves that slide out for easy access. The shelves slide out independently of their mounting brackets. Just pull the front of the shelf forward. Shelves can be extended as far as the stopper will allow but are not removable from their mounting brackets.

    If you have any questions, please contact us.

  • What do the alarms or error messages mean on my Side-by-Side refrigerator?

    Most alarms are designed to alert of you of changes in your side-by-side refrigerator or an action on your part is required. Here is a summary of common alarms. For more information, please refer to your Owner’s manual as they may vary by model.

     

    Power Failure or PF – In the event of a power failure, your unit will display Power Failure or PF.  Simply acknowledge the alarm (once power is restored) by pressing “Alarm Reset”.  The refrigerator will then resume normal operations. If your power was out for an extended period of time, the HIGH TEMP alarm may also illuminate or alarm until the unit reaches a safe operating temperature.

     

    H or HI or High Temp – Indicates the freezer and/or refrigerator section of your appliance have exceeded the temperature threshold.  This is usually caused by inadvertently not closing the door all the way or leaving the door open for an extended period of time. The alarm can be muted but it will stay active (or illuminated) until the temperature resumes normal operation.

    • If the temperature of your freezer reaches 26 degrees Fahrenheit or greater, the alarm will activate.
    • If the temperature of your refrigerator reaches 55 degrees Fahrenheit or greater, the alarm will activate.

     

    Door Ajar – If the freezer or refrigerator doors have been left open for 5 minutes or more, an alarm will sound and the Door Ajar indicator will illuminate on the display. Close the door and press the Set key to reset any alarms.

     

    SB or Sb – Your refrigerator is in Sabbath mode. Refer to your Owner’s Manual to deactivate.

     

    DI SP – Indicates there is an ice cube(s) jammed in the ice chute for an extended period of time. Simply open the door and look in the ice chute and remove any blockage.

     

    If you experience any of the following error codes, this could indicate an authorized service is required:

    SY CF

    SY CE

    SY EF

    OP

    SH

    If you have any questions, please contact contact us.

  • My Side-by-Side refrigerator was just installed and the icemaker is not working, how do I fix it?

    If your side-by-side refrigerator was just installed, there a few things to keep in mind regarding your Ice Maker:

    -          Before making ice for the 1st time – be sure to prime the water supply system. Air in the new plumbing lines can result in 2 or 3 empty ice cycles.  Also, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor.

    -          Your ice maker is turned on at the factory so it can work as soon as you install your refrigerator.  If you cannot connect a water supply, set the ice maker’s On/Off feature to OFF; otherwise the ice maker’s fill valve may make a loud chattering noise when it attempts to operate without water.

    -          After the refrigerator is installed and has cooled for several hours, the ice maker can produce ice within 24 hours.  The ice maker will fill the ice bin from the rear.  You must dispense some ice to force the ice forward in the bin.  This will allow the ice bin to fill completely.

    If you have any questions, please contact us.

  • What should I do if my icemaker is not making enough ice in my Side-by-Side refrigerator?

    If your side-by-side refrigerator is not making enough ice, here are few things to check:

    -          The ice maker should produce 2.5 to 3 pounds of ice per 24 hours, depending on usage. 

    -          The water filter may be clogged or overdue for replacement.  If water is dispensing slowly or not at all, or your water filter is older than 6 months – it’s time to replace.

    -          The water supply line is not kinked – sometimes this can happen if the refrigerator is pushed too far against the wall.

    -          Heavy traffic, opening or closing the refrigerator doors excessively can slow down ice production.  Some models are equipped with Quick Freeze feature – just press Quick Freeze on your display to temporarily increase the ice production rate.

    -          Freezer temperature is set too warm.  Set the freezer control to a colder setting to improve ice production.  Allow 24 hours for the temperature to stabilize.

    If you have any questions, please contact us.

  • What should I do if my ice maker is not making any ice in my Side-by-Side refrigerator?

    If your side-by-side refrigerator is not making any ice, here are few things to check:

    • The ice maker has not been inadvertently turned off.
    • The refrigerator is connected to the water line and/or the water valve is open.
    • The water supply line is not kinked – sometimes this can happen if the refrigerator is pushed too far against the wall.
    • The water filter is seated properly – simply remove and re-install the water filter to double check.
    • The water filter may be clogged or overdue for replacement.  If water is dispensing slowly or not at all, or your water filter is older than 6 months – it’s time to replace.

         

    If your ice cubes are freezing together or clumping:

    • You may experience this issue if your ice cubes are not used frequently or you have experienced an interruption of power for prolonged period of time. Feel free to discard the ice and allow a fresh supply to be produced.  TIP: Ice production should be used at least twice a week to keep the cubes separated.

     

    If your ice cubes are small or hollow this may be a result of your ice maker not getting enough water.  This usually is due to the water filter being clogged or a restricted water supply.  It is recommended to change the water filter first but if the condition still occurs then you want to check for a saddle valve, water valve not turned on all the way or kinked water supply line.

     

    Remember, smaller ice cubes or ice chips jamming in the ice maker may be a sign that your water filter needs changing.  As the water filter becomes older (6 months or more) it can become clogged with particles and less water is delivered to the ice maker.  The ice maker can’t fill every cube in the ice maker mold, leading to small cubes or ice chips that can get caught between the ice ejector blades and the stripper.

    If you have any questions, please contact us.

  • My Side-by-Side refrigerator was just installed and my Ice and Water dispenser is not working, how do I fix it?

    If your side-by-side refrigerator was just installed, there a few things to keep in mind regarding your Ice & Water Dispenser:

    • Check to make sure the refrigerator is properly connected to a water supply and that the water supply is turned on.
    • Be sure to prime the water supply system.  Air in new plumbing lines can result in an uneven water flow.
    • The dispenser has a built-in device that shuts off the water flow after 3 minutes of continuous use.  To reset the shutoff device, simply release the dispenser paddle and then resume if needed.
    • Water from the dispenser is not chilled – it will be room temperature without adding ice to your cup/glass.
    • When dispensing ice, you will hear a snapping or clicking sound when the ice chute opens and closes.  This is perfectly normal.
    • When dispensing cubed ice, it is not uncommon to have a small quantity of little pieces along with whole cubes.

    If you have any questions, please contact us.

     

     

  • What should I do if the dispenser on my Side-by-Side refrigerator is not dispensing ice?

    If your side-by-side refrigerator is not dispensing ice, here are a few things to check:

    • If your refrigerator display has been locked, it will not dispense water or ice.  Press and hold the lock key on your display for 3 seconds to unlock.
    • Make sure there is ice in the ice bin.
    • The refrigerator doors are not completely closed when trying to dispense.
    • The dispenser paddle has been pressed too long.  The dispenser has a built-in device that shuts off after 3 minutes of continuous use to prevent the motor from overheating. To reset the shutoff device, simply release the dispenser paddle and then resume if needed.
    • Ice may be jammed.  Ice could have melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages.  Remove the ice bin, thaw and empty contents.  Clean the ice bin (wipe/dry) and replace in proper position.  When new ice is produced, dispenser should operate.
    • Ice may be jammed between ice maker and ice bin.  Take out the ice bin completely and remove the ice cubes.  Replace the bin and the dispenser should operate.

    When removing or replacing the ice bin, avoid rotating the auger in the ice bin.  If the auger is accidentally rotated, you must realign the auger by turning it in 45 degree turns until the ice bin fits into place. If the auger is not properly aligned, the refrigerator will not dispense ice and/or the door may not close properly.

  • What should I do if the dispenser on my Side-by-Side refrigerator is not dispensing water?

    If your Side-by-side refrigerator is not dispensing water, simply check the following:

    • If your refrigerator display has been locked, it will not dispense water or ice.  Press and hold the lock key on your display for 3 seconds to unlock.
    • The water filter is seated properly – simply remove and re-install the water filter to double check.
    • The water filter may be clogged or overdue for replacement.  If water is dispensing slowly or not at all, or your water filter is older than 6 months – it’s time to replace.

    If you have any questions, please contact us.

  • What does it mean to “Prime the Water Supply System” and why is it important for my Side-by-Side refrigerator?

    If you just installed your refrigerator, it is connected to a water supply so it can produce ice and dispenser water.  However, air can be trapped in the new plumbing lines which can result in 2 or 3 empty ice maker cycles. Furthermore, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor.  It will also prohibit the water to evenly flow initially from the dispenser.

     

    Steps to prime the water supply system:

    1. Begin filling the system by pressing and holding a drinking glass or pitcher against the water dispenser paddle.
    2. Keep the glass or pitcher in this position until the water comes out of the dispenser.  It may take about 1-2 minutes.
    3. Continue dispensing water for several minutes to flush the system and plumbing connections of any impurities.
    4. Discard the water and repeat this process a few more times.

    If you have any questions, please contact us.

  • How do I use the features and functions on my French-Door Bottom Mount refrigerator display?

    Depending on your model, there are various features and functions available on your French-Door Bottom Mount.  It is always recommended to check out your Owner’s manual for more descriptions of these features.

     

    Press OPTIONS to illuminate the center of your display – this will show you the available features and functions.

     

    Use the UP or DOWN key to scroll through the menu that appears in the center of your display.

     

    To change a setting to ON or OFF, press the +; then press SET to select.  When selection is made, go back and press OPTIONS to save.

     

    If you have any questions, please contact us.

  • How do I set Sabbath mode on my French-Door Bottom Mount refrigerator?

    The Sabbath mode is a feature (available on some models) that disables portions of the refrigerator and its control in accordance with the observance of the weekly Sabbath and religious holidays within the Orthodox Jewish community.

     

    Sabbath mode is turned ON or OFF by simultaneously pressing and holding both the:

    • “v” and “+” for Frigidaire Gallery models for 5 seconds
    • The freezer “-“ and the refrigerator “+” for Frigidaire Professional models for 5 seconds

     

    The display will show “Sb” while in Sabbath mode.  Repeat the steps above to deactivate.

     

    Some things to keep in mind when your refrigerator is in Sabbath mode:

    • Neither the lights, dispenser nor display will work until Sabbath mode is deactivated.
    • The icemaker will complete the cycle it has already initiated. The ice cube compartment will remain cold.
    • The HIGH TEMP alarm will remain active. For example, if you inadvertently left the refrigerator door open for a period of time, the HIGH TEMP alarm will signal for safety reasons. Once the door is closed, the refrigerator will function normally without any violation of the Sabbath / Holidays.

    If you have any questions, please contact us.

  • How do I know which water filter I need for my refrigerator?

    When it comes to your water filter, compatible isn’t comparable. 

    • Frigidaire Genuine filters offer 3 levels of carbon filtration that trap sediment, chemicals, and harmful impurities.
    • Frigidaire filters are NSF certified, the gold standard in water filtration.
    • Compatible or look-alike filters aren’t guaranteed to offer the same water quality.

     

    It’s always important to use the same filter type that is currently in your refrigerator.  Most Owner’s manual will provide you the water filter information specific to your model.  You can also visit Filters and go to “Find Your Water Filter”.

     

    If you need more help, please contact us.

  • How often should I change my water filter?

    In general, you should change your water filter every six months to ensure the highest possible water quality. On most models, the Water Filter Status on your display will illuminate and prompt you when it’s time to replace the filter.  If your refrigerator has not been used for a period of time (during moving for example), it is recommended to change the filter before reinstalling the refrigerator.

     

    To order replacement filters, simply go to Filters.  Remember to order the same filter type that is currently in your refrigerator. 

     

    If you need more help, please contact us.

  • When do I need to change my air filter?

    In general, you should change the air filter every six months (in most models, the filter status light on your display will prompt you to replace the filter).  Replacing the air filter will ensure optimal filtering of refrigerator odors.  You may want to adjust this time period depending on the types and amounts of food you typically store in your refrigerator.

     To order replacement filters, simply go to Filters. Remember to order the same filter that is currently in your refrigerator. 

     

    If you need more help, please contact us.

  • Can I adjust the shelves in my French-Door Bottom Mount refrigerator to fit my spacing needs?

    Most French-Door Bottom Mount refrigerators are equipped with shelves that are supported at the back of the refrigerator. To adjust your shelves:

    • Remove all items from shelf / shelves
    • Lift front edge up
    • Pull shelf out
    • Replace the shelf by inserting the hooks at the rear of the shelf into the wall bracket. Lower the shelf into the desired slot and lock into position

    Some models have glass shelves that slide out for easy access. The shelves slide out independently of their mounting brackets. Just pull the front of the shelf forward. Shelves can be extended as far as the stopper will allow but are not removable from their mounting brackets.

    Door bins (vary by model) are removable for easy cleaning but some of them have fixed positions while others can be adjusted.  To change the position of an adjustable door bin simply:

    • Remove all items from the bin
    • Grip the bin firmly with both hands and lift it upward
    • Remove the bin
    • Place the bin just above the desired position
    • Lower the bin onto supports until locked in place
    • Place bin liner into bin (if removed)

    Steps to remove your upper freezer basket:

    • Find the side where the basket frame is aligned to the clip opening (either left or right side). If not aligned on either side, push the basket sideways until it is aligned.
    • By grabbing the basket wire frame close to the frontal clip, pull up to take the basket frame out.
    • Grab the basket frame close to the rear clip and pull up until it comes out of the clip.
    • Once one side of the basket is off the clips and retainers, slide the basket sideways until the other side of the frame is aligned with the clip openings on the opposite side of the freezer.
    • In the same way, pull the basket frame from the frontal and rear clips until it is out of the clips.
    • Remove the basket
    • Reverse the steps to reinstall

    For more information, refer to your Owner’s manual.

    If you have any questions, please contact us.

  • What do the alarms or error messages mean on my French-Door Bottom Mount refrigerator?

    Most alarms are designed to alert of you of changes in your French-Door Bottom Mount refrigerator or an action on your part is required. Here is a summary of common alarms. For more information, please refer to your Owner’s manual as they may vary by model.

     

    Power Failure or PF – In the event of a power failure, your unit will display Power Failure or PF.  Simply acknowledge the alarm (once power is restored) by pressing “Alarm Reset”.  The refrigerator will then resume normal operations. If your power was out for an extended period of time, the HIGH TEMP alarm may also illuminate or alarm until the unit reaches a safe operating temperature.

     

    H or HI or High Temp – Indicates the freezer and/or refrigerator section of your appliance have exceeded the temperature threshold.  This is usually caused by inadvertently not closing the door all the way or leaving the door open for an extended period of time. The alarm can be muted but it will stay active (or illuminated) until the temperature resumes normal operation.

    • If the temperature of your freezer reaches 26 degrees Fahrenheit or greater, the alarm will activate.
    • If the temperature of your refrigerator reaches 55 degrees Fahrenheit or greater, the alarm will activate.

     

    Door Ajar – If the freezer or refrigerator doors have been left open for 5 minutes or more, an alarm will sound and the Door Ajar indicator will illuminate on the display. Close the door and press the Set key to reset any alarms.

     

    SB or Sb – Your refrigerator is in Sabbath mode. Refer to your Owner’s Manual to deactivate.

     

    DI SP – Indicates there is an ice cube(s) jammed in the ice chute for an extended period of time. Simply open the door and look in the ice chute and remove any blockage.

     

    If you experience any of the following error codes, this could indicate an authorized service is required:

    SY CF

    SY CE

    SY EF

    OP

    SH

    If you have any questions, please contact us.

  • My French-Door Bottom Mount refrigerator was just installed and the icemaker is not working, how do I fix it?

    If your French-Door Bottom Mount refrigerator was just installed, there a few things to keep in mind regarding your Ice Maker:

    • Before making ice for the 1st time – be sure to prime the water supply system. Air in the new plumbing lines can result in 2 or 3 empty ice cycles.  Also, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor.
    • Your ice maker is turned on at the factory so it can work as soon as you install your refrigerator.  If you cannot connect a water supply, set the ice maker’s On/Off feature to OFF; otherwise the ice maker’s fill valve may make a loud chattering noise when it attempts to operate without water.
    • After the refrigerator is installed and has cooled for several hours, the ice maker can produce ice within 24 hours.  The ice maker will fill the ice bin from the rear.  You must dispense some ice to force the ice forward in the bin.  This will allow the ice bin to fill completely.

    If you have any questions, pleasecontact us.

  • What should I do if my icemaker is not making enough ice in my French-Door Bottom Mount refrigerator?

    If you ice maker is not making enough ice, here are few things to check:

    • The ice maker should produce 2.0 to 2.5 pounds of ice per 24 hours, depending on usage. 
    • The water filter may be clogged or overdue for replacement.  If water is dispensing slowly or not at all, or your water filter is older than 6 months – it’s time to replace.
    • The water supply line is not kinked – sometimes this can happen if the refrigerator is pushed too far against the wall.
    • Heavy traffic, opening or closing the refrigerator doors excessively can slow down ice production.  Some models are equipped with Quick Freeze feature – just press Quick Freeze on your display to temporarily increase the ice production rate.
    • Freezer temperature is set too warm.  Set the freezer control to a colder setting to improve ice production.  Allow 24 hours for the temperature to stabilize.

    If you have any questions, please contact us.

  • What should I do if my icemaker is not making any ice in my French-Door Bottom Mount refrigerator?

    If your ice maker is not making any ice, here are few things to check:

    • The icemaker has not been inadvertently turned off.
    • The refrigerator is connected to the water line and/or the water valve is open.
    • The water supply line is not kinked – sometimes this can happen if the refrigerator is pushed too far against the wall.
    • The water filter is seated properly – simply remove and re-install the water filter to double check.
    • The water filter may be clogged or overdue for replacement.  If water is dispensing slowly or not at all, or your water filter is older than 6 months – it’s time to replace.
    • For models with dual icemakers, check the icemaker in the freezer to ensure the wire signal arm is allowed to go in the up or down position. Sometimes an ice cube or other object may be preventing the signal arm from freely moving. Additionally, ensure the ice bin itself is pushed all the way to the rear of the shelf. If this comes slightly out of place, it may prevent the signal arm from dropping all the way down and producing ice as it should.

         

    If your ice cubes are freezing together or clumping:

    • You may experience this issue if your ice cubes are not used frequently or you have experienced an interruption of power for prolonged period of time. Feel free to discard the ice and allow a fresh supply to be produced.  TIP: Ice production should be used at least twice a week to keep the cubes separated.

     

    If your ice cubes are small or hollow this may be a result of your ice maker not getting enough water.  This usually is due to the water filter being clogged or a restricted water supply.  It is recommended to change the water filter first but if the condition still occurs then you want to check for a saddle valve, water valve not turned on all the way or kinked water supply line.

     

    Remember, smaller ice cubes or ice chips jamming in the ice maker may be a sign that your water filter needs changing.  As the water filter becomes older (6 months or more) it can become clogged with particles and less water is delivered to the ice maker.  The ice maker can’t fill every cube in the ice maker mold, leading to small cubes or ice chips that can get caught between the ice ejector blades and the stripper.

    If you have any questions, please contact us.

  • My French-Door Bottom Mount refrigerator was just installed and my Ice and Water dispenser is not working, how do I fix it?

    If your French-Door Bottom Mount refrigerator was just installed, there a few things to keep in mind regarding your Ice & Water Dispenser:

    • Check to make sure the refrigerator is properly connected to a water supply and that the water supply is turned on.
    • Be sure to prime the water supply system.  Air in new plumbing lines can result in an uneven water flow.
    • The dispenser has a built-in device that shuts off the water flow after 3 minutes of continuous use.  To reset the shutoff device, simply release the dispenser paddle and then resume if needed.
    • Water from the dispenser is not chilled – it will be room temperature without adding ice to your cup/glass.
    • When dispensing ice, you will hear a snapping or clicking sound when the ice chute opens and closes.  This is perfectly normal.
    • When dispensing cubed ice, it is not uncommon to have a small quantity of little pieces along with whole cubes.

     

    If you have any questions, please contact us.

  • What should I do if the dispenser on my French-Door Bottom Mount refrigerator is not dispensing ice?

    If your dispenser is not dispensing water, check the following:

    • If your refrigerator display has been locked, it will not dispense water or ice.  Press and hold the lock key on your display for 3 seconds to unlock.
    • The water filter is seated properly – simply remove and re-install the water filter to double check.
    • The water filter may be clogged or overdue for replacement.  If water is dispensing slowly or not at all, or your water filter is older than 6 months – it’s time to replace.

    If you have any questions, please contact us.

  • What should I do if the dispenser on my French-Door Bottom Mount refrigerator is not dispensing water?

    If your dispenser is not dispensing water, check the following:

    • If your refrigerator display has been locked, it will not dispense water or ice.  Press and hold the lock key on your display for 3 seconds to unlock.
    • The water filter is seated properly – simply remove and re-install the water filter to double check.
    • The water filter may be clogged or overdue for replacement.  If water is dispensing slowly or not at all, or your water filter is older than 6 months – it’s time to replace.

    If you have any questions, please contact us.

  • What does it mean to “Prime the Water Supply System” and why is it important for my French-Door Bottom Mount refrigerator?

    If you just installed your refrigerator, it is connected to a water supply so it can produce ice and dispenser water.  However, air can be trapped in the new plumbing lines which can result in 2 or 3 empty ice maker cycles. Furthermore, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor.  It will also prohibit the water to evenly flow initially from the dispenser.

     

    Steps to prime the water supply system:

    • Begin filling the system by pressing and holding a drinking glass or pitcher against the water dispenser paddle.
    • Keep the glass or pitcher in this position until the water comes out of the dispenser.  It may take about 1-2 minutes.
    • Continue dispensing water for several minutes to flush the system and plumbing connections of any impurities.
    • Discard the water and repeat this process a few more times.

    If you have any questions, please contact us.

Specifications

General Specifications

  • Frost Free: Yes
  • Annual Energy (kWH): 717
  • Condenser Type: Dynamic
  • Sound Package: Quiet Pack
  • Water Inlet Location: Left Rear Bottom
  • Power Type: Electric
  • Size: 27 Cu. Ft.
  • Installation Type: Free-Standing
  • Collection: Frigidaire Gallery

Weight and Dimensions

  • Shipping Weight (lbs): 365
  • Product Weight (lbs): 352

Controls Style & Color

  • Controls Style & Color (ref): Capacitive Touch

Freezer Specifications

  • Freezer Lighting: LED
  • Drawer: Yes
  • Lower Basket Design: Deep Plastic Basket with Adjustable Divider
  • Lower Adjustable Basket Dividers: White
  • Upper Basket Design: Full-Width
  • Upper Basket Construction: Powder-Coated Wire

Certifications & Approvals

  • ENERGY STAR® Certified: Yes
  • Sabbath Mode (Star-K® Certified): Yes
  • CSA Certified: Yes
  • ADA Compliant: No

Capacities

  • Capacity (Cu. Ft.): 27.2
  • Fresh Food Capacity (Cu. Ft.): 18.5
  • Freezer Capacity (Cu. Ft.): 8.7
  • Total Shelf Area (Sq. Ft.): 30.3
  • Fresh Food Shelf Area (Sq. Ft.): 23.5
  • Freezer Shelf Area (Sq. Ft.): 7.5

Dispenser

  • Dispenser Type: Flush Single Paddle
  • Crushed Ice: Yes
  • Cube Ice: Yes
  • Water: Yes
  • Dispenser Light: Yes
  • Display On/Off: Yes

Exterior Dimensions

  • Height: 69-7/8"
  • Width: 36"
  • Depth: 33-3/8"
  • Case Height: 68-5/8"
  • Height with Hinges and Covers: 69-7/8"
  • Case Width: 35-7/8"
  • Case Depth: 28-3/4"
  • Depth with Doors (no Handles): 33-3/8"
  • Depth with Doors and Handles: 35-7/8"
  • Depth (with Door 90° Open): 47-3/8"

Electrical Specifications

  • Voltage Rating: 120V 60Hz
  • Amps @ 120 Volts: 8.5
  • Minimum Circuit Required (Amps): 15A
  • Connected Load (kW Rating) @ 120V: 1.02
  • Power Supply Connection Location: Right Rear Bottom

Exterior Specifications

  • Counter-Depth: No
  • Door Design: Tall
  • Door Style: Soft-Arc
  • Name Badge: Gallery
  • Handle Design: Gallery
  • Door Hinge Covers: Hidden
  • Cabinet Finish: Textured
  • Cabinet Color: Grey
  • Toe Grille: Grey
  • Front Rollers: Adjustable
  • Rear Rollers: Yes
  • Door Gasket: Grey
  • Door Stops: Yes
  • Door Closers: Yes

Ice Maker

  • Ice Maker: Yes 2nd Ice Maker Optional
  • Ice Maker On/Off: Yes

Fresh Food

  • Energy Saver Plus: Yes
  • Lighting Design: LED Designer Lighting
  • Lighting Levels: Tri-Level
  • Water Filter: PureSource® Ultra
  • Water Filter Location: Top-Right Fresh Food Section
  • Air Filter: PureAir Ultra®
  • Air Filter Location: Right Door Under Dairy Compartment
  • Cantilever Shelves: Yes
  • Sliding Shelves: 2 Half-Width SpillSafe®
  • Crispers: 2 Clear
  • Humidity Controls: 2
  • Meat / Deli Drawer: Full-Width Full-Extension Cool Drawer
  • 1-Gallon Adjustable Door Bins: 2 Clear
  • Store-More™ Fixed Door Bins: 2 White (1 Per Door)
  • Dairy Compartment: Clear Right Door
  • Hanging Can Rack: White Left Door
  • Drawer Trim: Yes
  • Drawer Trim Colour: White

Controls

  • Controls: Express-Select®
  • Control Location: Dispenser
  • Control Buttons: 11
  • Water Filter Change Indicator Light: Yes
  • Air Filter Change Indicator Light: Yes
  • Supplemental Freeze: Quick Freeze

Freezer Specifications

  • Ice Maker Location: Fresh Food Section

Reviews

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